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Queen's Hospital 2023-04-25 Person 5 5 0

Ruby from the appointment line was so helpful. I was crying and upset, she made sure I got an appt booked earlier than August and emailed the services. She was so sweet and amazingb

On the other hand, Ravi was so rude. She needs to be taken off the appt line as I’m not sure what she is doing there. So rude and not helpful at all