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11th July 2023


I was admitted on the Monday by the hospital but informed there were no beds so had to sleep in a chair in A &E treatment room. But the nurses were great. The next day I had a bed in the hall way shut off to the public. I understand the shortage of beds and was cared for well by the nurses. The following day I was admitted to a ward. I saw the doctor on the 3rd day. I asked the nurses if all the checks I was having were going to the doctors and was informed they were. This made me feel safe knowing that whilst I had not seen a doctor they were fully aware of my medical condition and regular checks. I cannot thank Queens hospital enough for all the checks they completed. I’m now waiting for my after care checks to start. Regards Julia sutton

Suggested improvements
Please see above

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse