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28th June 2022


Very professional and friendly staff both doctors and nurses

Suggested improvements
Waiting time was horrendous. I spent a total of 15h at A&E and had to come back for treatment another day / first appointment cancelled treated the following day. All in all my emergency took 3 days to resolve. It was not life threatening but there was a risk of infection turning into sepsis. This is unacceptable in a first world country. Queen’s A&E definitely needs a lot more staff to keep up with demand.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse