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16th April 2024


The staff and treatment my Dad received in A&E Resus was really good. The doctor Naima was compassionate and informative. Dad was treated with respect, as was I.

Suggested improvements
The only criticism was that my Dad was moved to the Frailty unit where he was able to walk out and get on three buses before I managed to find him myself thanks to a lady bus driver. He has Altzimers and Vascular Dementia so it was an extremely worrying time for me.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse