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10th April 2024


i was treated with so much kindness by all the staff but especially the nurse who treated me. i had a traumatic experience at my last sexual health appointment elsewhere and this muse at queens was so patient and kind to me, i have never felt more comfortable in a healthcare setting i also didn’t wait long at all, which really surprised me overall i’m so grateful for my experience

Suggested improvements
nothing, it was perfect

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse