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28th June 2022


i spent 6hrs waiting to checked over by a dr, after the 6 hrs i still hadn’t been seen. I asked how much longer it would be and couldn’t get a direct answer, the nurse said to everyone in the waiting room that we would all have at least 7 hr wait from that point on. i discharged my self as i couldn’t wait around for however long it could take . i have still not been checked up as my GP and walk in clinic have said that i would have to get checked by A&E, even though my injuries are not serious. I feel this is a complete failing of the NHS system and A&E, and now it seems i won’t get the medical attention i may need.

Suggested improvements
Every part of my experience could have been better.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse