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Written by a patient
15th October 2023


Midwife and doctors were great, however reception staff were not helpful at all.

Suggested improvements
Reception staff need to be more compassionate - I was in a busy waiting area for over an hour with contractions few minutes upon - and reception staff showed no compassion when we asked for waiting time.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience