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Queen's Hospital
2018-10-26
Person
2
5
0
Written by a patient
Written by a patient 26th October 2018
Waiting times totally unacceptable.
Patients need to be kept informed about delays and where they are in the waiting time.
Unrealistic delays written on board. My appt 11.00 seen at 11.45.
21st November 2018
Response from Queen's Hospital
Thank you for your feedback, it is very much appreciated. Should you wish to discuss your experience further, please contact Elaine on bhrut.opdpatientexperiencelead@nhs.net. Regards Matron Wood