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Written by a family member
19th May 2018


Everyone was very helpful but in particular Nurse Janice in A&E and Donna & TJ from Community Treatment Team. My main problem was that I could not hear very well and people will not speak louder or move closer to my ears. I also had a problem understanding some accents. This is a common problem in the NHS - most people will not speak up or speak clearly.

Recommend
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse