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19th July 2023


As with previous experiences with radiology, absolutely no prior communication regarding { } up the scan. Patient pobbed-off with any pebble excuse to hand. Simply not good enough to wait, wait and keep waiting.

Suggested improvements
Yes: keep patient informed of progress. If MRI reads do not felt place generally over the weekend then confirm this to the patient.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience