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Queen's Hospital 2024-05-02 Person 4 5 0

Everything was great when I got seen, but for every appointment I was told I would get, I had to ring up to half a dozen times to actually be given a time. Apart from my very first appointment which was sent to me, I arranged all the others. I am unable to give a service anything but poor where doctors have no idea of what’s going on in reality. They say “I want to see you in two weeks, you’ll be sent an appointment.” You aren’t, and if I hadn’t rung myself I wouldn’t have been seen ever again. I just feel for the patients who aren’t in a position to ‘hustle’ - it’s hard work and not possible for all.

Actually make the link between doctors and appointment makers work. Someone please explain to the poor doctors, who don’t have a clue, that patients aren’t being sent times and have to keep ringing and ringing for cancellations etc.