Queen's Hospital 2021-09-13 Person 0 5 0

I was in a and e for 8 hours given no information and treated like a problem when asked what was happening. After 7 hours man one seat away from me tested positive for covid. No one came to clean the area or advise us of the situation no hand wash in the toilet that the man with covid used frequently. After 8 hours finally seen by consultant who said ecg bloods ok but wanted to check my urine and asked for a sample (could I not of been asked for this during the 8 hours I was waiting. Have a sample that was then left on the desk next to 4 nurses who were busy talking and told to wait outside again. After hour an hour went to see what was happening and urine still on side next to 4 nurses talking, asked the doctor if it could be tested as I had already been waiting 8 hours and his reply was I TOLD YOU IT WOULD BE TESTED GO BACK AND WAIT. I then left the a &e after 8 hours as I was not going to be treated like that. No one to complain to they will wait a long time for me to clap them,

Talk to patients with compassion we don’t want to be there like they don’t want to be there. Ensure toilets have hand wash you keep saying you have a strain on the NHS you are making worse by little or no infection control a security guard on the door is not helpful if the hospital is not run properly. Carry out all test don’t wait after 8 hours to ask for another one. BRING BACK MATRON they will sort this mess out