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Queen's Hospital
2022-12-04
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Written by a family member
Written by a family member 4th December 2022
Could improve waiting time for drugs (she was very anxious) and communication between treatments could we improved- a lot of sitting around not knowing where are where in the queue.
Suggested improvements
Most staff communicated well with the patients who has a learning disability. Some need softer communication skills Mr. Savior/ saffer?- very good communication skills and very empathetic she saw her for eye rest and drugs (Altaf).