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23rd May 2023


8.5hrs for nothing. It took us four hours to even get the clinical observation to see if a nurse would even see us. I got hit by a car there were sick children everywhere to even get to the first step. Disgusting

Suggested improvements
Cut your wait times, get more nurses, sort out the queues and triage properly.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse