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Written by a patient
10th April 2021


1) No complaints re CCU but when admitted I was in a ward without windows. No phone signal etc and my partner could not obtain any info for over 24 hours, nobody./n2) Use of mugs with plastic spouts.

Suggested improvements
Be above- (not relating to CCU) because of covid etc staff should ensure { } of kin are contacted and kept informed.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience