Share review of Queen's Hospital
Queen's Hospital
2021-09-24
Person
1
5
0
24th September 2021
I had chest pains and high BP with history of Coronary Artery Disease, waited 30 mins on streaming, walked in pain from hospital entrance to corridor where A&E, 2 hours to be triaged, not offered pain medication, another hour to have ecg/bloods, another 2 hrs to be seen. Good job my chest pain was not cardiac, otherwise I will be dead. Not that busy outside as small waiting area was only half filled (even less). Short of staff? Perhaps I should call for ambulance instead of thinking I will save NHS ambulance resource by walking into A&E.
No updated info on waiting time outside, info on board was from 3 days ago. This is with knowledge that I am also a nurse working in the NHS.
Suggested improvements
Good points
Offered tea and coffee
Had observations while waiting
Staff are friendly once you see them but it is obvious that it is very short handed inside.