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Queen's Hospital
2024-04-09
Person
3
5
0
9th April 2024
Had a long wait. The triage nurse was very good and friendly and helpful.
The Dr I saw seemed busy and not focused on me as was so busy with a number of patients seemed to be a lot of waiting around for other Dr’s reviewing my case to communicate back to the Dr was actually dealing with me in person.
Not a bad experience and I am grateful for the help and care but the waiting around for communication and to keep going back and forth from consult rooms and then sent back to the waiting area with little seating whilst in pain was not pleasant
Suggested improvements
Overall not a bad experience and I appreciate waiting times are difficult however the waiting area is not comfortable seating is limited. When you are seen and then sent back to waiting area it is difficult when in pain.