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Queen's Hospital
2024-05-01
Person
3
5
0
1st May 2024
My experience was a mix of good and poor. After an initial assessment, I was parked in a very busy corridor for 7 hours, exposed to all sorts of possible infection, despite staff being made aware that I have a severely compromised immune system due to having leukaemia. I was moved to an enclosed cubicle only when my husband reminded nursing staff of the situation.
I remained there over night following a scan and for observation, during which time I was looked after well.
Suggested improvements
I ought to have been kept as isolated as possible from the start to shield me from the very real risk of infection, perhaps staff should have been a bit more aware. Also, I was left alone for quite long periods of time without the means to summon help. There was a beeper in the cubicle but it was left out of reach.