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Written by a family member
14th September 2017


So fed up as I feel you do not listen to us the patients, carers of the patients. What is the point of this feedback sheet when not a lot happens. We have 2 small children age 6 yrs and 10 yrs. We keep telling you about the fact we cannot get childcare after 5 pm but still we get appointment for 2 pm in the afternoon and with the delay we do not get out of here before 7 pm. We ask for early appointment to the children! :-) it also upsets us when you have appointment time and there is not treatment ready but if we were late you probably would not do it! Fed up with it all!

Recommend
Dignity/Respect
Involvement
Information
Staff
Communication
Communication nurse