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26th March 2024


I was left in A&E for 58 hours with a spinal injury, I was left on a recliner chair, we was offed 3 drinks all day and a sandwich even though I was admitted, the nurses were rude if you asked a question, there was no compassion what so ever for peoples needs The A&E department was no better than being in a third world country hospital it was a disgrace

Suggested improvements
A matron should be bought back into hospitals, if the hospital has no beds available shut the a&e and divert people to hospitals that can be more helpful retrain your nursing staff on manors and compassion

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse