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13th June 2023


Left in corridor with around 15 other patients on trolleys for around 6 hours bloods and examination carried out in the same area in front of everyone also people walking passed was told of possible issue why taken to hospital but not treatment given and told to see GP for medication if pain persist to return for further test to rule out possible heart attack so I could still be walking around in a attack as pain is still there but have no faith in this hospital GP has been monitoring better even though advised me to return back to A&E

Suggested improvements
Remove people from corridor to asses them privately instead of in front of everyone, also listen to the patient in what they are stating they feel is wrong instead of saying we don't do that here you might need to see GP to get this medication which prolongs the pain you are in and the reason for being taken in via abulance

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse