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12th September 2023


I had to give up my wheelchair to someone else who needed it while I was waiting and unable to walk myself. Once it was my turn there was no wheelchair available and was forced to lean and hop all the way to the doctors office and thought i was going to pass out Also was in three different areas that promised me pain killers and was only given it at the last place after asking and pestering for an hour and my pulse rate was increasing due to the pain

Suggested improvements
Just read the patients paperwork that stated I am unable to walk and not wait for it to be my turn and then ask me if I’m able to walk to the office instead of organising a wheelchair before coming to get me

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse