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21st February 2024


Nurses and Doctors were very caring and attentive but being badly let down by the NHS system that should be there to support them

Suggested improvements
Despite lots of nurses and care workers being on duty there were long periods of waiting due to nursing staff being totally overwhelmed with sheer number of patients - there is a bottle neck further up the chain that is affecting A & E’s ability to function within reasonable time lines - but Nursing staff themselves were faultless as usual

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse