Share review of Queen's Hospital
Arrived at approx 02:00 Was left in all 12 hours nurses were busy, just left for hours and hours till I could see a dr no information given to me about possibility of symptoms of concussion the need for a Ct scan .. moved from where I was by a nurse who was visibly annoyed that me and the other 4 patients had been put in there !!! Left in the corridor no one came to see me my husband had to go and check what was happening .. whether I needed a head scan when he arrived. Then waiting again Ct scan then results .. which I understand .. then watched and listened to the dr request one of the sisters to clean and inspect my wound .. she refused said she had more important things to do ... then eventually a charge nurse said he would do it, he and a nurse who was with him decided it had to be glued rather then stitched so first they said about cutting/ shaving my head and I refused so the nurse painstakingly separated the hair around it .and cut a few strands . I heard her say to the make nurse she wasn't trained to glue my head but could assist. They then between then held my head and pushed the sides of the laceration/wound together and then he put the glue on and then I heard him say sorry and he had glued his glove a tip of a finger too it so he then had to cut it off and has left a tip of plastic glove in my glued head .. and made some feeble excuse saying it will probably drop out it's self . I had concussion grade 1 I was in shock so didn't get angry but now am very unhappy about the treatment I received . I work for the NHS I know we are all under pressure .. I realise my injury was not as serious as some, but it was more serious then others .. I saw two nurses to speak to in eight hours once when I said I was in pain could I take anything ? And once to take my observations for the last hour and a half to two hours I just watched 4 of them not sure if nurses or hca 's chatting .. one said to me briefly as she was going off duty the drs are in handover you should see someone soon .. that was at 7 40. I was seen by a dr the first time since I’d arrived at approx 10:15 . My husband had to suggest to the dr that was I going to have a head scan ? Then after checking my eyes he reluctantly agreed that perhaps I should. I understand everyone is under pressure, I know the system .. I know the hospital I used to work there .. but for those who don’t .. the very elderly, dementia patients , very unwell , infirm , anxious, children , mums in their own with babies it is and seemed a scary horrible environment .. no information given .. I had blood taken no explanation as to why ? if that’s standard treatment for all patients, then explain why ?