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26th April 2024


Overall experience was fine, however the communication from some of the midwives was not what I would expect, for example hearing myself being talked about outside my room in a derogatory manner when I had asked a simple request. Our discharge was unnecessarily delayed as the discharge summary was handed over for night staff to complete, despite the plan for discharge being made that morning. Neonatal team and obstetric team did a great job looking after me and my baby. MCA’s were attentive and kind helping me wash and walk which was greatly appreciated. Midwife Tanya very kind and supportive when I was struggling with pain and gave me some useful physio advice that no one had discussed with me, (how to mobilise post C section, sit up, how to manage coughing, sneezing and supporting my stomach) which I feel should have been discussed with me before I was expected to mobilise in the middle of the night.

Suggested improvements
Please see above

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse