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Queen's Hospital 2024-04-12 Person 2 5 0

Very disappointed with the after care of the delivery of my baby. Particularly from the night staff on coral ward (other than Amina) Very poor care for Mum, and zero help or advice on breastfeeding for a first time mum - without having to ask over and over. Food was often ordered and didn’t turn up. Went without meals and had to get partner to bring food in. Bed linen was unchanged for 48 hours and was soiled with blood. Generally a poor experience that lacked care empathy and attention

More advice on breastfeeding and latch Do not tick off boxes on the maternal care notes stating that questions have been asked or duties carried out that clearly have not been. On discharge I read my care notes thoroughly and things were ticked off by staff which had not been offered discussed or carried out with me.