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13th September 2021


I gave this answer because the staff acted professionally,they directed me to the right place and informed me of what time I would be waiting to be seen, considering how busy it was in the department.I just wish some of the patients weren't so loud and complaining so much.Thank you for the care I received today,I would come back here again if needed.The Doctor was superb...

Suggested improvements
I just wasn't very happy with the long waiting time,but it's to be expected during the current situation,and staff aren't to blame,they cope as best as they can.It was also a shame the coffee shop wasn't taking card payments,I would have loved to eat or drink something while I was there.Or Maybe implementation of a vending machine.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse