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6th September 2023


Everyone I came across was amazing in a&e then the 2 days later I returned to the hot clinic and spent a good 12 hours there both days. Everyone I spoke to, even everyone I didn’t speak to and saw working were incredible. No idea how they do what they do, really are the heros of today.

Suggested improvements
Communication of what was going on as I spent 11:45-7:15 in the hot clinic after seeing some surgeons once at 2ish to only speak to them once again. I’m not complaining I know how busy their job is and I appreciate it more than words.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse