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Queen's Hospital
2023-09-06
Person
2
5
0
6th September 2023
I only gleened information from a call he made elsewhere.
What I believed to be true was completely wrong.
I felt very confused and upset and still do now, I feel very unsettled.
I was expecting to have to have a procedure for 5 hours, for a blockage I believed to be in my throat only to find out there was nothing there.
Suggested improvements
Actually talk to me, not just pass me from place to place with no actual information