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21st September 2023


The whole time we was in there wad shambles.. 2 doctors on night shift no one being called.... morning staff were great.... nurses were rude and laughing at people... telling him to just discharge him self.... 19 hours sat with pain in back and chest ribs on rock hard chairs.... nurses kicked patients out onto hard chair only then I need to go back in after seeing doctor for more liquids ... minimum care given... the doctor I was seen by in the end was nice but u was given no answer and still have same pain on and off regularly but I refuse to sit for hours again to be seen.

Suggested improvements
Staff to treat patients with kindness ... kindness goes a long way

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse