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9th November 2022


I received a caring, courteous, compassionate service by Pippa Middleton, a nurse on A and E. I found Pippa always very busy, and concerned for the patients in the Accident and Emergency waiting room. Pippa always checked that patients were being assisted, even If It meant Pippa going out of her way, despite the pressures on their time, and their own needs like going to the toilet.

Suggested improvements
There clearly needs to be more staff recruited by the NHS Trust to take care of the patients waiting In the A and , and the bosses sitting In their Ivory towers should leave them and see the crisis In Queens Hospital.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Rating not given.
Communication nurse