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Queen's Hospital
2024-05-01
Person
0
5
0
1st May 2024
Completely unorganised from start to finish. Was told 10 hour wait, it took 16 hours only to be used as a lesson for 2 trainee doctors to prod, poke and ask the same questions over and over. When someone is very ill and has been sat in a chair waiting to see a doctor for 16 hours, I do not know how it is deemed acceptable to think that would be a good opportunity for two trainee doctors to ‘have a go’. They repeatedly asked the same unrelated questions and the doctor in the corner did not intervene. Totally unacceptable. They did not listen. I didn’t receive any fluids despite being very ill, dehydrated etc. had a cannula in my arm for nothing. Poor and will never return to this hospital, better chance at home in your own bed.
Suggested improvements
Everything. Shocking. Place needs serious review of management and organisation.