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The problem was not with staffs. They were polite and respectful. However I believe spending over 9 hours for emergency day care is too long. The time I spent with Doctors, Nurses and other medical professionals while doing required test was not much at all. Nevertheless, the waiting time was too long.
I was referred by 111 and I was given a number. However, I was told when I booked in at the hospital that they aren't using any number/ticket on thaf day. Ea
Not knowing when I would be called meant I could not leave my seat. There were too many people with fewer seats available. I could not go for any meal for the 9 hours I spent in the hospital.