Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen's Hospital
2024-04-07
Person
5
5
0
Review of Sunrise Ward A
written by a patient
7th April 2024
Queen's Hospital
2024-04-07
Person
4
5
0
Review of NICU
7th April 2024
Queen's Hospital
2024-04-07
Person
4
5
0
Review of Sunrise Ward B
written by a patient
7th April 2024
Service in the ward was good. Visiting hours should be till later as 6:30 is too early and spaces may not be able to get here by 6:30 when working in an office job. Also A&E was very time consuming.
Suggested improvements
For future you can think about extending visiting time of allowing spaces to enter and see their family when admitted to ward after the time has passed for a quick visit.
Queen's Hospital
2024-04-07
Person
4
5
0
Review of Sunrise Ward B
written by a patient
7th April 2024
I feel that patient's recovery is not only based on medications only compassion is a key to getting well.
Suggested improvements
Showing compassion in patients management needs to be looked into. However I commend Denise (HCA) for her show of compassion and care, and let her keep that up.
Queen's Hospital
2024-04-07
Person
5
5
0
Review of Ocean Ward B
written by a patient
7th April 2024
Everyone kind and treated me well.
Queen's Hospital
2024-04-07
Person
5
5
0
Review of Ocean Ward B
written by a patient
7th April 2024
Good staff.
Suggested improvements
Nothing.
Queen's Hospital
2024-04-07
Person
4
5
0
Review of Sunrise Ward B
written by
7th April 2024
Nothing.
Suggested improvements
Nothing.
Queen's Hospital
2024-04-07
Person
5
5
0
Review of Ocean Ward B
written by a patient
7th April 2024
Nurses were very good, they went above and beyond they deserve a pay rise!
Queen's Hospital
2024-04-07
Person
5
5
0
Review of Sunrise Ward B
written by a patient
7th April 2024
Very friendly, kind staff.
The nurse in charge was very helpful and explained everything in regards to delays.
Suggested improvements
Quicker discharge procedure. I waited so long to be discharged.
Queen's Hospital
2024-04-07
Person
1
5
0
Review of Ocean Ward B
written by a patient
7th April 2024
She was a massive lack of communication between staff members and myself as the patient, I was told I was going to have surgery and it will be done on Tuesday, 19th March. The day after I was admitted, which was delayed and kept getting delayed. I was put nil by month al day since Tuesday, everyday for 4 days and in the end of surgery was cancelled. The doctors did not follow protocols and only asked me important questions and required tests that were pre- requested to my surgery 3 days into my admission. The nurse handling me did not know basic information about my care which let to her allowing a porter take me to radiology without her knowledge instead of surgery attentive as what’s expected.