Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen's Hospital
2016-11-27
Person
5
5
0
Review of Ambulatory Care Unit
written by
27th November 2016
Seen quite quickly.
Waiting on results.
Staff very helpful and friendly.
Queen's Hospital
2016-11-27
Person
5
5
0
Review of Ambulatory Care Unit
written by a patient
27th November 2016
Fast super speedy service. Nice friendly staff.
Queen's Hospital
2016-11-27
Person
2
5
0
Review of Anaemia Clinic
written by a family member
27th November 2016
Queen's Hospital
2016-11-27
Person
4
5
0
Review of Amber Ward B
written by a patient
27th November 2016
My only concern is that the bank nursing staff are not as competent as the NHS nursing staff. They do not inspire confidence in their skill set. They always respond I will return in a minute and don't return.
The aux staff were always bright, friendly, supportive - i e cleaners - food staff.
I appreciate it's a system but when hers I feel confidence by the bank staff v important.
The specialized team of doctors and sup staff were beyond question - brilliant!!.
Queen's Hospital
2016-11-27
Person
5
5
0
Review of Amber Ward B
written by
27th November 2016
- Had a problem with nurse but solved it by speaking to ward sister.
- Most nurses 'lovely'/agency nurses variable.
- Doctors 'fantastic'/attentive.
- Was aware of food menu but didn't like hospital food.
- Emergency response button times variable.
Queen's Hospital
2016-11-27
Person
5
5
0
Review of Pre-Assessment
written by a patient
27th November 2016
Informative, efficient.
Queen's Hospital
2016-11-27
Person
5
5
0
Review of Amber Ward B
written by a patient
27th November 2016
Queen's Hospital
2016-11-27
Person
3
5
0
Review of Amber Ward A
written by a family member
27th November 2016
As a family member (next of kin) I felt I could have been advised more with my mother's treatment, i e everyday asking what was happening with her treatment. It would be nice if some form of activities were possible just to keep patients mind alert.
2016-12-30 10:22:32
Response from Queen's Hospital
thank you for taking the time to submit a response. your feedback has been shared with the team leaders.
Queen's Hospital
2016-11-27
Person
4
5
0
Review of Accident & Emergency
written by a patient
27th November 2016
Queen's Hospital
2016-11-27
Person
4
5
0
Review of Amber Ward A
written by a patient
27th November 2016