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Written by a patient
12th January 2020


I had an appointment on 27 December 2019 with Dr G. Thomas, in the Ambulatory Care section of the hospital. I was extremely impressed with the efficiency and helpfulness shown to me by all the staff I came into contact with. The nurse who went through the initial examination, ecg, blood tests, blood pressure etc was especially kind and helpful. Dr Thomas could not have been more helpful in explaining my brain scan and putting my mind at rest about the result. Unfortunately, the man ahead of me thought that he shouldn't have to wait even ten minutes to be seen - even then, the staff managed to calm him and eventually make him satisfied with his short wait. How the staff manage to stay polite is beyond me!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff