Queen Alexandra Hospital

Queen Alexandra Hospital 2019-08-22 Person 5 5 0

I accompanied my mum for an eye procedure today. The staff were all very friendly, thorough and professional. We did not have to wait long to be seen for the pre-surgical screening. The nurse put us at ease with comprehensive explanations on the next steps. Then went into another room and saw the two consultants that would be performing the procedure. Both again very caring, patient and checked everything over thoroughly. The surgeons were very skilful in the execution and checked with mum throughout the procedure that she was OK. After completion we even had a tea and biscuits in the recovery area before a nurse explained the aftercare and follow up. We are very thankful to everyone who made this visit as pleasant as possible and are blessed that QA Hospital is here for us. We’ve been very happy with this outcome.

Queen Alexandra Hospital 2019-08-22 Person 5 5 0

Always receive friendly and courteous care at whatever department I visit

Queen Alexandra Hospital 2019-08-20 Person 5 5 0

Visit to the eye day clinic for routine eye injection for my Macular degeneration. I was treated with the usual dignity and respect. My appointment was on time and the waiting time was as expected. The staff that treated my condition were very informative and sympathetic to my treatment. I can totally recommend this service and hospital to all.

Queen Alexandra Hospital 2019-08-20 Person 5 5 0

I cannot find any fault with any department I visit in QAH

Queen Alexandra Hospital 2019-08-19 Person 5 5 0

Admitted to D5 on Friday 16th for a full hip replacement. The surgery took place at time arranged and I was up on the ward by 5pm. My consultant who carried out the surgery came onto the ward on his way out to check that I was ok and to tell me how my surgery went. My whole stay on the ward was managed by competent capable staff who were cheerful and had my best interest at heart. Apart from a couple of Agency staff, who completed the job basically, the rest of the staff were amazing. I would never choose to have treatment at amy other hospital if QA were offered. Mr Shaw, who carried out my Operation is a fantastic surgeon who is no 1 in his field in my opinion. I have every faith in his expertise in the future.

Queen Alexandra Hospital 2019-08-19 Person 4 5 0

All staff on the f wards were fantastic, very caring, compassionate, attentive, respectful and overall the best care I’ve ever received. The staff were not also amazing with myself but they continually made sure my girlfriend was ok, answered any questions she had and supported her emotionally when she was struggling coming to terms with my stroke. Although all staff were amazing there was a hcsw that stood out and went above and beyond her job to check on us both and deserves an extra recognition her name was Karen day, she is a credit to f4 and a truly lovely person and a credit to the nhs.

Queen Alexandra Hospital 2019-08-19 Person 5 5 0

Given plenty of information with my diagnosis and a clear plan of treatment

Queen Alexandra Hospital 2019-08-16 Person 4 5 0

Some of the food was inedible. Far too much salt in one instance The long long wait between told I could leave and the arrival of items from the dispensary

Queen Alexandra Hospital 2019-08-16 Person 5 5 0

Speed of access to the service is amazing. I saw my GP on the Tuesday morning, had a call from the QA on Wednesday and had a consultation at the Chest Pain Clinic Thursday afternoon. I'll be having an Angiogram in 3 weeks. The staff are very knowledgeable, put you at ease and have a very proactive attitude.

Queen Alexandra Hospital 2019-08-14 Person 3 5 0

My appointment was changed multiple times (again)! The check-in machine directed me to the incorrect floor The English of the consultant I saw the previous time was so bad I did not understand fully what was going on with me. The letter she sent to the ultra sound technician was also not understood by the technician, so she asked me what she needed to do. The consultant today could not grasp why I did not know what was going on. The clue in the equation was that the ultra test had shown up something that I was not informed about and therefore my appointment had been changed to a different test. This was also not evident from the new appointment letter.