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4th March 2023


I answered all the above questions, for which question do you want a why answer?

Suggested improvements
When inside the building I was easily disorientated and therefore was unable to navigate a direct path from where I was to where I should be. In this new environment (it was my first visit) I could not confidently identify i) where I was and ii) waypoints to my intended destination. There is plenty of signage for the many departments but they can be distracting.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff