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Written by a patient
2nd October 2019


I was moved to a different room late in the evening and without any warning. I was initially moved into a room with other patients which seemed to have mental health problems and it was quite scary. I said I would happily pay the £250 per night for a private room but they weren't able to move me there for some reason. They did however put into the next room which was a bit better. However it was right oppisite the reception area and was very noisy at night time so very difficult to sleep unfortunately. Having some advanced warning about being moved and having the option to pay for a private room would be very good.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff