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Queen Alexandra Hospital
2022-01-29
Person
3
5
0
Written by a NHS patient
Written by a NHS patient 29th January 2022
My family member is deaf and did not want their hearing aid in hospital as this was lost at a recent hospital stay. We were all very happy with his actual clinical care and the fact that he cam home COVID negative despite being immuno-compromised and the only patient in his Ward without COVID (Really well done everyone!)
We didn't receive any information at all from either of the hospitals or treating teams which made us worry.
However, when we rang and asked (several times) every person we spoke to was patient and helpful and we were given all the information we needed.
The wait for Pharmacy pre discharge was many hours - that was frustrating. However, thank you ALL so much for helping him to get over a significant health crisis and return home in decent shape. We really appreciate it!