Share review of Queen Alexandra Hospital

Queen Alexandra Hospital 2018-05-02 Person 5 5 0

As a first time mum I can honestly say the quality of care, treatment & support my baby & I received at QA could NOT have been better had I paid to go private. This far exceeded my expectations & the staff across the entire maternity department ( as I was in labour for 2 days predominantly on B5 but also on B8) were so friendly & helpful, day & night, that I felt as if I could have been the only person giving birth although this was clearly not the case. I was never made to feel like a burden or inconvenience or like I was taking up valuable bed space & it was stressed to me repeatedly that if I had any questions day or night to simply press my call button & this was indeed the case. All staff were introduced to me at handover times during shift changes in a friendly yet professional manner & the continuity of my care over the extended period of my stay was superb. I am choosing to breast feed & genuinely feel that I may well have given up had I not had the help & support of the staff I encountered during my stay as their offers of help always felt genuine so I did not feel like a burden when I was struggling. I cannot stress enough how grateful I am to each & every member of staff I had dealings with during my stay as they all helped not only with my physical care but with my peace of mind at such a mentally challenging time. I do not intend to have any further children but if I did without question or doubt I would have them at QA & I would not hesitate to recommend them to anyone else based on my experience. I would also like to add that the cleaning staff & the catering staff I met were all very polite & friendly too & I was well fed & watered during my stay with plenty of choice available for even the fussiest of eaters.