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Queen Alexandra Hospital
2019-07-18
Person
4
5
0
Written by a patient
Written by a patient 18th July 2019
I was sent to G level endoscopy, and waited 45 min to be seen.
I did not mind this atall, but became worried that maybe the receptionist on D level endoscopy may not have informed anyone that I was coming, or that I might not actually be on the list for that session ( I had previously had problems in getting on the endoscopy list due to an administrative error).
Other patients had the same concern.
Could there be a list displayed ( coded if necessary) so that we can know that we are expected when staff are too busy to welcome us to the department personally ?
Otherwise everything was brilliant and this is not a complaint, only a suggestion.