Share review of Queen Alexandra Hospital

Queen Alexandra Hospital 2019-07-18 Person 4 5 0

I was sent to G level endoscopy, and waited 45 min to be seen. I did not mind this atall, but became worried that maybe the receptionist on D level endoscopy may not have informed anyone that I was coming, or that I might not actually be on the list for that session ( I had previously had problems in getting on the endoscopy list due to an administrative error). Other patients had the same concern. Could there be a list displayed ( coded if necessary) so that we can know that we are expected when staff are too busy to welcome us to the department personally ? Otherwise everything was brilliant and this is not a complaint, only a suggestion.