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Written by a carer
25th October 2019


I am completing this on behalf one of my patients. I am a community RNLD (Registered Learning Disability Nurse) and my patient received excellent care as a day case for cataracts surgery. I also found the department were extremely helpful in arranging a sooner appointment for my patient as his condition deteriorated, helped set up reasonable adjustments for him such as a side room and a nurse helped co-ordinate other health checks whilst he was under general anaesthetic due to having such good links with other departments in the hospital. Although I was unable to be with him on the day, care staff from his home who were with him on the day, reported to me that the anaesthetist conversed with him in Makaton which is his main source of communication so would have helped him feel safe and less anxious. Thank you so much for delivering such excellent care, you are all a credit to the NHS.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff