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20th June 2022


We never got seen as the surgeon never turned up. We came to the appointment and while we were waiting in the waiting room someone came to tell us they had been trying to get hold of the surgeon for over an hour and that he had cancelled his afternoon surgery's but couldnt get hold of him so we had to go home and wait for another appointment! I had to take my son out of school and a day off work when they could have called and cancelled to save us driving up there from gosport. Now i have to wait for a letter for an appointment which wont be suitable so I will have to call to rearrange and wait again!

Suggested improvements
called to say the surgeon hadnt turned up and re-booked the appointment while we were there!

Experience
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location