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Written by a patient
13th August 2017


My first physiotherapist suggested I go into rehabilitation at a separate establishment before full discharge as I had had a total knee replacement operation and had not started attempting stairs, and my toilet is upstairs at home. The physiotherapist who came on the ward the next day totally ignored this and discharged me straight back home !! I was readmitted with low sodium levels and low white cell count and put into an "isolation ward" as they were worried I might catch an infection. Although my husband was asked to wear a mask, this had not been communicated to the nursing staff who did not take such precautions. Communication was non-existant as I had no idea why I was in this ward and at begun to worry I had contracted MRSA !!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff