Lewes Road, Haywards Heath, West Sussex, England, RH16 4EX
The care I received before, during, and after my day surgery was excellent. Everyone was very kind and considerate making the experience the best it could have been. The nurse allocated to me for the day could not have been better, and it was very reassuring to have the same person looking after me throughout. Poor signposting to the relevant department made things a little confusing on initial arrival.
The theatre team after my operation were perfect. Because my type of surgery is a tad ‘conveyor belt’, and I believe there are a lot of agency nurses, that type of care leaves a lot to be desired! An understanding of patients pain, ability and fears needs addressing! The regular nursing staff were lovely. I’m happy to talk to someone about a couple of incidents I wasn’t happy about if you wish to contact me.