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Written by a patient
10th October 2011


the nurses looking after me were good the only thing I found was that they kept saying I was next to go down for my op when infact I was last in line. I sat on my bed in the waiting area from 11:20 until 3 o'clock. I got more and more nervous and my blood pressure went up. I am 80yrs old.

Addressing fears
Caring
Cleanliness
Dignity/Respect
Efficiency
Nursing staff
Time to talk
Explanation