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Princess Royal Hospital 2011-09-18 Person 5 5 0

one thing that could be improved is giving information to relatives out in the waiting room. My husband was left there for a very long time without any information. I was in recovery for a very long time, he was in the waiting room pulling his hair out fearing the worst. also I found it very unsettling not being taken straight to my bed after I had booked in. I was in the waiting room for about 2.5 hours. this needs to change apart from that all was good.