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Written by a carer
22nd August 2018


Sorry to say not to impressed with Princess of Wales. communication between Departments and staff terrible. Didn’t seem to matter how many times you give them information they would still repeatedly ask for the same information .Each member of staff give different information and explanations ( One day he was going for re-able meant then he wasn’t he was told he was going home Then he wasn’t )in the end we as a Family give up asking . After three months in hospital he was discharged without a home assessment, occupational therapist said he could walk so no need for an assessment, didn’t take account that surroundings were different to a single room that he had been Barrier nursed in for six weeks .He was medically fit and that was it off you go ! With no consideration of his confidence or anxieties .

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff